Quizlet-Chap 2-Supervising Police Personnel-7th Ed. Flashcards
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| 349266521 | Who first mentioned in 1966 that a leader best concentrate on his strengths versus his weaknesses? | Dr. Peter F. Drucker | |
| 349266522 | Who is considered the father of strengths psychology? | Donald O. Clifton, Ph.D. | |
| 349266523 | Warren G. Bennis, Ph.D. said "Leadership accounts for at the very least ____ percent of the success of any organization. | 15 | |
| 349266524 | Supervising pertains to _______ such as deployment, costs, time organization, physical resources, and statistics. | things | |
| 349266525 | Leading is about ___________ - their vision, empowerment, teamwork, communication, vitality, and service. | people | |
| 349266526 | Things and people are: | interrelated | |
| 349266527 | Being an effective boss requires competence in two areas: | things and people. | |
| 349266528 | Leadership is the capacity to: | command | |
| 349266529 | Do you want to lead and do you want to lead effectively? are the two choices when considering _____________. | leadership | |
| 349266530 | You don't have to be a _________ ____________ to be a police leader. | police supervisor | |
| 349266531 | While supervising is __________, leading is __________. | positional, personal | |
| 349266532 | In a police organization, anyone can exert: | leadership | |
| 349266533 | Leadership depends on the capacity to model values and ___________ and reflect a motivating ___________. | ethics, vision. | |
| 349266534 | The leader builds teams, _____________ others, emphasizes ____________, and listens. | empowers, purposes. | |
| 349266535 | A leader commands on the basis of an individually developed ____________ to use power, not the power of the police agency but his or her own power. | capacity | |
| 349266536 | Supervision is the right to: | command | |
| 349277746 | Compass, communication, purposes, strengths are the four critical ________ of values for police agencies, their employees, and especially police supervisors. | functions | |
| 349277747 | The compass of values has to be within a person and the ___________. | department | |
| 349277748 | No community can control a police institution as well as the ____________ ____________ can. | institution itself | |
| 349277749 | The department is vulnerable to violating community standards if it places _________ above ________ _____________. | outcomes, core values | |
| 349277750 | The underpinning of effective communication within the workplace is the understanding of ________ ___________. | human values. | |
| 349277751 | You have to know your own _________ _________ first before you can understand anyone else's _____________. | value system, values. | |
| 359285865 | Winners, top performers & team leaders are strongly aware of and constantly use their ___________. | strengths. | |
| 359285866 | Losers, low performers & non-leaders constantly ignore their strengths and focus on their __________ | weaknesses. | |
| 359285867 | All that we value becomes a part of us. And thus we are what we value, and thus we can lead others and ourselves according to our ________-based value system. | strength | |
| 359285868 | An enduring belief that a specific goal and means of attaining that goal are very important defines a __________. | value | |
| 359285869 | A value system is an enduring organization of beliefs concerning preferable modes of _________ of end states of existence in a "hierarchical ranking" of relative importance. | conduct | |
| 359285870 | Our value-programming periods can be categorized as: | imprinting, modeling, and socialization. | |
| 359285871 | Imprinting occurs during the first ____-____ years of age. | 6 - 7 | |
| 359285872 | Modeling occurs during the first ___-___ years of age. | 7 - 14 | |
| 359285873 | Socialization occurs around ___-____ years of age. | 13 - 20 | |
| 359285874 | The value system programmed during childhood and adolescence locks in from age _____ onward. | 20 | |
| 359285875 | Our values can change in one of two ways: a traumatic or significant emotional event (SEE) & major or profound _______________. | dissatisfaction | |
| 359285876 | Some of the attributes that are needed to make a substantial ___________ step forward to make changes are: The individual must be deeply dissatisfied, must possess much psychological and physical energy, & have or acquire psychological insight to know what will slake (crumble) the driving dissatisfaction. | psychological | |
| 359285877 | Paradigms, generation gaps, individual differences, standards, conflict resolvers, emotional triggers, thought provokers, motivators, attitudes, & character and competency are the 10 powerful __________ that play in our life. | influences | |
| 359285878 | Our values set up our: | paradigms | |
| 359285879 | Changes in technology, law, social behavior, education, and economic systems have accelerated and widened the: | generation gap | |
| 359293096 | Family, formal education, religion, media, friends, where we grow up, and wealth all give us our: | individual differences | |
| 359293097 | Our value system, our individual "code of conduct" gives us our: | standards | |
| 359293098 | We use our individual value systems in making choices when we conflict with another person and being: | conflict resolvers | |
| 360362074 | When we see or experience unfair personnel practices, our ___________ ______________ is normally breached. | emotional threshold | |
| 360362075 | Values generate __________ as well as guide them. | thoughts | |
| 360362076 | The terms motivation and ___________ denote desire or actual movement toward an identified end. | motive | |
| 360362077 | Although our values influence our ___________, they don't necessarily determine them. | attitudes | |
| 360362078 | Attitudes can be: | chosen | |
| 360362079 | The single most important decision you make on a daily basis is the choice of your: | attitude | |
| 360362080 | Understanding _________ is important because they can be found in every aspect of police work, they influence behavior, bad attitudes on the job cause problems, the bad attitude is instead a value issue. | attitudes | |
| 360362081 | Trust is the _________ to all human relationships. | genesis | |
| 360362082 | Our character is defined and our lives are determined not by what we want, say, or think, but by: | what we do. | |
| 360362083 | Character is the product of _________ we form and choices we make about values, attitudes, and conduct. | habits | |
| 360362084 | The 3 components of a trustworthy character are integrity, maturity, and "___-___" behavior | win-win | |
| 360362085 | Integrity means behaving in a manner that is ___________ in sound principles, ethics, and honesty. | grounded | |
| 360362086 | Maturity refers to ____________ maturity and not chronological maturity. | emotional | |
| 360362087 | "Win-win" is a belief in the: | Third Alternative | |
| 360362088 | Technical competence, knowledge, teamwork are the 3 parts to ____________. | competence | |
| 360362089 | What term is definded as the skill and ability to accomplish supervisory tasks? | Technical competence | |
| 360362090 | A strong knowledge base used with wisdom is a: | trust builder | |
| 360362091 | Teamwork is building ___________ teams in a police agency. | complementary | |
| 360366432 | People who do have the opportunity to focus on their strengths are ___ times as likely to be engaged in their jobs and more than _____ times as likely to report having above average life satisfaction. | 6, 3 | |
| 360366433 | Being aware of weaknesses or excesses can help you avoid: | major mistakes | |
| 360367737 | Disengagement at work can be corrected if supervisors will help their staff build their unique: | strengths |