Human Relations and Communication Flashcards

Terms that tell you about human relation and communication.

618955819	human relations	the study of the ways in which people relate to each other in gruop situations, especially work, and how communication skills and sensitivity to other people's feelings can be improved	0
618955820	communication	is the process of the interchanging thoughts, ideas, or information, with others	1
618955821	verbal communication	involves using words, either written or spoken	2
618955822	nonverbal communication	involves ways other than words to communicate your message	3
618955823	inflection	is the way you use your voice to affect the meaning of the spoken message	4
618955824	body language	nonverbal communication	5
618955825	feedback	responses form other people	6
618955826	assertive	means you state your ideas in a confident and direct manner	7
618955827	aggressive	the practice of attacking, as in a battle or combat	8
618955828	self-motivation	inner urge to achieve and succeed	9
618955829	self-actualization	the need to be everything one is capable of becoming; according to Maslow, it is the highest level of need	10
618955830	self-concept	the ideas and impressions a person has about himself or herself	11
618955831	self-esteem	the feeling that an individual has of self-worth; a feeling of being needed and valued	12
618955832	motivation	the strong desire to achieve a goal	13
618955833	conflict	a hostile situation resulting from opposing views	14