Essentials of Human Communication Ch. 7-8 Flashcards
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2228611457 | Relationship Model | 1. Contact- not much self-disclosure 2. Involvement- share feelings and emotions 3. Intimacy 4. Deterioration- weakening of bonds 5. Repair 6. Dissolution- cutting of the bonds tying you together | 0 | |
2228611462 | Intrapersonal Repair | you analyze what went wrong and consider ways to solve the difficulty | 1 | |
2228612107 | Interpersonal Repair | discuss how to repair relationship with partner | 2 | |
2228613311 | Friendship of Reciprocity | ideal form everyone gives and receives | 3 | |
2228613312 | Friendship of Receptivity | gives more than other person | 4 | |
2228614158 | Friendship of Association | only talk to them because you see them in certain places | 5 | |
2228614523 | Friendship Rewards | anything you would incur costs to obtain - money - status - love - information - goods - services | 6 | |
2228614524 | Friendship Costs | things you normally try to avoid, that you consider unpleasant or difficult ex. working overtime, washing dishes | 7 | |
2228614961 | Social Exchange Theory | develop relationships to maximize the profits to you | 8 | |
2228614962 | Equity Theory | develop and maintain relationships in which the ration of your rewards relative to your costs is approximately equal to your partners | 9 | |
2228615639 | Attraction Theory | people form relationships on the basis of attraction 1. Physical attractiveness & personality 2. Similarity 3. Proximity 4. Reinforcement 5. Reciprocity of liking | 10 | |
2228615640 | Mentoring | partnership in which an experienced individual (the mentor) helps someone who is less experienced (the protege) learn how to achieve his or her goals | 11 | |
2228616037 | Interpersonal Conflict | disagreement between or among connected individuals who perceive their goals as incompatible | 12 | |
2228616038 | Content Conflict | centers on objects, events, and persons that are usually, though not always, external to the parties involved in the conflict ex. what to watch on t.v.; how to spend savings | 13 | |
2228616684 | Relationship Conflict | center on the nature and meaning of a particular relationship | 14 | |
2228616685 | Competing | I win, You lose great concern for your own needs and desires and little for those of others | 15 | |
2228616686 | Avoiding | I lose, You lose unconcerned about my and others' needs and desires | 16 | |
2228617114 | Accommodating | I lose, You win sacrifice your own needs and desires for the other person | 17 | |
2228617115 | Collaborating | I win, You win high regard for my and other person's needs and desires | 18 | |
2228617753 | Compromising | I win & lose, You win & lose some concern of your own needs and some concern for the other's needs | 19 | |
2228618452 | Influences on Choices of Conflict Styles | - Goals - Emotional State - Cognitive Assessment: What you think about the problem & how you see the problem - Personality and Communication Competence: shy (avoid conflict) vs extroverted (fight actively) - Family History: how your family fought influences you | 20 | |
2228618453 | Avoidance | nonproductive conflict strategy in which a person takes mental or physical flight from the actual conflict | 21 | |
2228619175 | Nonnegotiation | a special form of avoidance where a person refuses to discuss the conflict or listen to another's argument | 22 | |
2228619176 | Gunnysacking | storing up grievances and releasing everything at once at just one argument | 23 | |
2228619698 | Aggressiveness | method of winning an argument by inflicting psychological pain by attacking their self-concept | 24 | |
2228619699 | Argumentativeness | willingness to argue for a point of view, your tendency to speak your mind on significant issues | 25 | |
2228620421 | Active Fighting | willing to actually engage in conflict | 26 |