Essential of Human Communication Ch. 9-10 Flashcards

2311843605	Small Group	a collection of individuals who influence one another, have a common purpose, take on roles, are interdependent, and interact together	0
2311843606	Team	a special form of group that is characterized by a close-knit relationship among people with different and complementary abilities and by a strong sense of identity	1
2311843607	Stages of Group Development	1. Forming - engage in small talk; avoid conflict 2. Storming - conflict begins to occur 3. Norming - worked through differences & identity as a group 4. Performing - 5. Adjourning - completes task & disbands	2
2311843608	Norms	expected and shared ways in which the group members behave	3
2311843609	Interdependence	mutual dependence on one another	4
2311843610	Commitment	desire to work together to complete a task to the satisfaction of the entire group	5
2311843611	Cohesiveness	willingness to stick together when problems occur	6
2311843613	Leadership	an influence process that includes any behavior that helps clarify a group's or guides that group to achieve its goals	7
2311843614	Autocratic	leader has complete control	8
2311843615	Democratic	leader shares control and makes decisions with other people	9
2311843616	Laissez-faire	leader gives up control	10
2311843617	Group Task Roles	how to accomplish tasks	11
2311843618	Group Building and Maintenance Roles	help maintain and build group social atmosphere	12
2311843619	Self-centered Roles	counterproductive because they focus on the individual's goals, not the team's	13
2311843620	Brainstorming	a technique used to generate as many ideas as possible within a limited amount of time	14
2311847694	Group Consensus	arrive at decisions or solutions that are agreed on and acceptable to at least most, if not all, of the group members	15