Communication - process of sending and receiving messages  

• Sender - transmits message
• Receiver - intercepts and decodes the message
• Feedback - receiver's response to the message

Communication Barriers - prevents the message from getting through  

• Attitudinal - listener hates speaker or doesn't want to listen
• Educational - listener doesn't understand message
• Cultural - message insults the listener's heritage
• Environmental - the surroundings make it difficult to talk

Rhetoric - art of speaking Orator - one who speaks well Types of speeches - specific speeches are used for certain occasions  

• Acceptance Speech - used when you receive an award; usually thanks all the people that helped you and also the group that gives the award
• Presentation Speech - used when you are presenting an award; usually notes the signifigance of the award and summarizes what the recepient accomplished
• After-dinner Speech - a humorous speech given after a dinner that puts all the guests in a good mood
• Commencement Speech - usually used at graduations and gives hope and encouragement to the graduating seniors
• Testimonial - praises a living person
• Eulogy - praises a dead person

Planks of CONFIDENCE - Content, Organization, Notes, Friendliness, Impression, Dedication, Empathy, Newness, Conviction, Enthusiasm