MEGO - My Eyes Glazed Over (happens when we're really bored) Ways to Listen  

• Appreciative - what happends when we listen to good music
• Discriminative - picking out one sound from an assortment of sounds
• Critical - hardest form of listening; understanding and deciphering what you're hearing
• Emphatic - counselors and psychiatrists use this to better understand their patients

Bad listening habits  

• Tuning out - pay attention to the speech and stop daydreaming about something else
• Faking attention - this is just rude
• Getting distracted - don't think about anything but the speech
• Criticizing the speaker - the speaker may not always share your point of view
• Jumping to conclusions - you aren't always able to understand the speaker immediately
• Overreacting - don't let your emotions get the best of you
• Interrupting - listen to everything that the speaker has to say

Strategies to remember names - repeat the name, relate it to something well known, make an effort to remember it