Terms : Hide Images
| 4935741576 | Human resource management (HRM) | The strategic approach to the effective management of an organisation's workers so that they help the business gain a competitive advantage. |  | 0 |
| 4935745193 | Workforce Planning | Analysing and forecasting the numbers of workers and the skills of those workers that will be required by the organisation to achieve its objectives. |  | 1 |
| 4935758810 | Workforce Plan | Thinking ahead and establishing the number and skills of the workforce required by the business to meet its objectives. | 2 | |
| 4935762956 | Recruitment | The process of identifying the need for a new employee, defining the job to be filled and the type of person needed to fill it, attracting suitable candidates for the job and selecting the best one. |  | 3 |
| 4935768413 | Job Description | A detailed list of the key points about the job to be filled, stating all the key tasks and responsibilities of it. |  | 4 |
| 4935769358 | Person Specification | A detailed list of the qualities, skills and qualifi cations that a successful applicant will need to have. | 5 | |
| 4935816366 | Training | Work-related education to increase workforce skills and efficiency. It can be carried out on the job or off the job. | 6 | |
| 4935828031 | Staff Apraissal | The process of assessing the effectiveness of an employee judged against pre-set objectives. |  | 7 |
| 4935830566 | Dismissal | Being removed or 'sacked' from a job due to incompetence or breach of discipline. |  | 8 |
| 4935837172 | Redundancy | When a job is no longer required so the employee doing this job becomes redundant through no fault of his or her own. |  | 9 |
| 4935843760 | Outsourcing | Not employing staff directly, but using an outside agency or organisation to carry out some business functions. |  | 10 |
| 4935846035 | Teleworking | Staff working from home but keeping contact with the office by means of modern IT communications. |  | 11 |
| 4956002093 | Authoritarian Leadership | This style of management means that one person makes the decisions. |  | 12 |
| 4956011346 | Democratic Leadership | This style of management allows employees to take part in decision making. |  | 13 |
| 4956014268 | Line Manager | A worker's immediate superior. |  | 14 |
| 4956016260 | Hierarchy | An organisation in which power and responsibility are built up in layers with the most powerful at the top. |  | 15 |
| 4956031079 | Fringe Benefits | Non monetary rewards given as incentives to employees. (perks) |  | 16 |
| 4956037411 | Labour Turnover | The number of employees leaving a firm over a period of time. |  | 17 |
| 4956044754 | Trade Union | A group of workers who join together to ensure that their interests are protected. |  | 18 |
| 4956050723 | Herzberg's Theory | Motivation of employees through pay and hygiene factors. | 19 | |
| 4956053587 | Maslow's Theory | The motivation of employees through the hierarchy of needs. | 20 | |
| 4956055426 | McGregor's Theory | The theory of management in which workers are defined as theory X or theory Y. | 21 | |
| 4956057309 | Taylor's Theory | The time and motion study. Employees are treated like machines. | 22 | |
| 4956084896 | Job Specification | Document which outlines the requirements, qualifications and expertise required from a person to do a specific job. |  | 23 |
| 4956092719 | Laissez Faire Leadership | Employees are left to make many of the decisions rather than receiving clear instructions. | 24 |
