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MKT 350 Test 4 Flashcards

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2455101130Why would a manufacturer want to use a wholesaler or retailer?Supply chains add value to customer. Retailers lessen transactions which are less expensive. Competitive advantage increases0
2455101131Intensive distributionA product is distributed through as many channels as possible so that consumers encounter the product virtually everywhere they go1
2455101132Selective distributionThat a moderate number of retailers are used in a treadle area2
2455101133Exclusive distributionA manufacturer grants exclusive rights to a limited number of wholesalers or retailers in a given geographic area3
2455101134Types of powerCoercive, reward, legitimate, referent, and expert4
2455101135Coercive powerBased on ability to inflict punishment or deprive others of something valued5
2455101136Reward powerThe ability to influence others by the granting or promising of desirable consequences6
2455101137Legitimate powerAll managers have power that results from manager formal positions within the organization ( legal contracts)7
2455101138Referent powerOne channel member believes their goals to be congruent with another's goals and so likely to conform to the latter's influence attempts8
2455101139Expert powerOne channel member believes the other to have superior expertise and so is likely to conform to the latter's influence attempts9
2455101140Channel leaderDominant leader of a marketing channel or supply chain, may be a producer, wholesaler, or retailer, and may establish channel policies and coordinate development of the marketing mix, possesses channel power10
2455101141Vertical intergrationThe business practice of owning all of the businesses involved in each step of manufacturing process11
2455101142Types of vertical intergrationCorporate, administered, and contractual12
2455101143CorporateThey own everything from manufacturing, wholesale, and retailing.13
2455101144AdministeredChannel dominated by one powerful member who acts as a channel captain14
2455101145ContractualChannel coordinated through contractual agreements among channel members (ex: McDonalds)15
2455101146Tying agreementsBuyer is required to buy one product in order to get another. Legal when proper product functionally requires use of tied product.16
2455101147Exclusive dealingArrangement a manufacture makes with a reseller to handle only its products not those of its competitors17
2455101148What is wholesaling?Selling goods and services to those buying resale/business use18
2455101149Merchant wholesalerIndependently owned businesses that take title to goods, assume ownership risks, and buy and resell products19
2455101150Limited line wholesalerFew products lines but extensive assortment (ex: groceries)20
2455101151Speciality line wholesalerEither a single product line or only a few products within the line. (Ex: fruit)21
2455101152Drop shipperAccepts orders from customers and forwards them to producers, which ship directly to the customers who place the orders. Takes title but no possession of goods (ex: lumber)22
2455101153AgentSell part or all of a MFG product line in a given territory, not employees, little or no control over prices or terms, carry several non-competing lines from different MFG, never carry 2 of the same product23
2455101154BrokersMarketing intermediaries who bring buyers and sellers together and assist in negotiating an exchange but don't take title to the goods (ex: eBay)24
2455101155Commission merchantsReceives goods on consignment from local sellers and negotiates sales in large, central markets ( ex: age products)25
2455101156Physical distribution functionsAn integrated set of activities that deal with managing the movement of product 1. Order Processing 2. Inventory Management 3. Materials Handling 4. Warehousing 5. Transportation26
2455101157Stock-out costsThe costs that result when a company runs out of a particular item for which there is demand and the company must act quickly to meet the demand or suffer the costs of not meeting it27
2455101158Reorder pointsMinimum and maximum stock levels which determine when a reorder is placed and for how much28
2455101159ContainerizationSimplifies trans-shipment from mode of transport to another. It has revolutionized business transportation by significantly lowering costs of shipping goods over long distance.29
2455101160Freight forwarderBusiness that handles overseas shipments30
2455101161Modes of transportationRail, trucks, air, pipeline, and water31
2455101162RailAdvantage: full capability, low cost, extensive routes Disadvantages: poor reliability/ damage32
2455101163TruckAdvantage: complete pick ups/ delivery, extensive routes, fairly fast Disadvantage: size/weight restrictions, higher cost, more weather sensitive33
2461640127AirAdvantage: fast, low damage, frequent departures Disadvantage: high cost, limited capabilities34
2461682318PipelineAdvantage: low cost, very reliable Disadvantage: limited capabilities/routes, slow35
2461698113WaterAdvantage: low cost, huge capacities Disadvantage: limited routes/schedules, slowest, more weather sensitive36
2461736733What is retailing?Set of business activities that add value to products sold to consumers Almost everything you spend money on goes to retailing. End of supply chain; marketing meets the consumer37
2461907074Types of storesDepartment stores: Sears, jcpenney Discount stores: Walmart, target Supermarket: Kroger Warehouse: Costco, SAMs club Convenience store: 7-11 Outlet store: Nordstrom rack, tj maxx Category kill: toys r us, bass pro shops Speciality store: jewelry store, shoe store38
2461923849FranchisingAn arrangement by which the owner of a product or service allows others to purchase the right to distribute the product or service with help from the owner. Licensing that provides a complete package of materials and services39
2461931674Types of shopping centersNeighborhood shopping centers, community shopping centers, non-traditional shopping center, lifestyle shopping center40
2461938189Neighborhood shopping centerSeveral small convenience and speciality stores, serves those within 10 min. of the location, 2-3 mile target market, little coordination of selling effort41
2461961559Community shopping centersOne primary store and often 20-40 smaller outlets; serve a population of consumers who are within a 10-20 mile drive42
2461981662Non-traditional shopping centersFactory outlet malls, mini warehouse malls,money anchor department stores43
2461984594Lifestyle shopping centerMini cities, Branson landing, stores, restaurants, entertainment44
2461993860Scrambled merchandisingOffering several unrelated product lines in a single store. (Ex: you can buy food, clothing, electronics at Walmart)45
2462002981Wheel of retailingA concept that describes how new forms of retail outlets enter the market. (Enter as low status, low margin stores. Move to higher status/prices. Higher status and prices stay the same. New form of outlet enters retailing environment)46
2462042190Manufacturer AgentWork for several producers and carry non-competitive, complementary merchandise in an exclusive territory47
2462048714Selling agentsDo not take title too good, take the place of the market department, have authority over price/promotion/distribution48
2462049461Category killersA specialist that offers an extensive assortment in a particular category, so overwhelming the category that other retailers have difficulty competing49
2462063548Types of non-store retailingCatalog, direct selling, TV home shopping, vending machines50
2462081869Pool carGroups of shippers pool their shipments51
2462083964Mixed carMixed cargo, packed in bags, boxes, drums, tanks, cylinders, rail car52

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