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Project Management Flashcards

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5170212720ProjectA temporary endeavor undertaken to create a unique product service or result0
5170212721ManagementAct ot coordinating the efforts of people to accomplish desired goals and objectives using available resources (eg. Money, workers, equipment, manpower) Includes: -Identifying requirements -Establishing clear and achievable objectives -Balancing the competing demands for quality, scope time and cost -Adapting specifications, plans and concerns for the stakeholders1
5170212722PM Characteristics1. Management is goal oriented process 2. Multidimensional (work, people and operations) 3. A continuous process 4. Group activity 5. Dynamic function 6. Intangible force2
5170212723Knowledge AreasScope Management Time management Cost management Stakeholder management Human resource management Communication management Procurement management Risk management Quality management Integration management3
5170212724Project managementChecking planning, organizing, motivating and controlling resources to achieve specific goals Application of: knowledge, skills, tools and techniques to protect activities to meet or exceed stakeholders' expectations while using resources efficiently and effectively4
5170212725Project Life CycleDefines the phases that connects the beginning of a project to its end A project is unique Details: Raw material extraction and processing, project manufacturing, distribution, use, end of life Recycle, Remanufacture, reuse/super-use5
5170212726Direct CostEnergy, materials, labor, time, other resources6
5170212727Indirect cost and overheadsWaste, environmental damage, land use, social issues, other effects.7
5170212728Project Phases Summary8
5170212729InitiationRequirements: -Scope -Duration/Start -Location -Budget People Involved: -Client -Owner -Consultant -PM9
5170212730Design PhaseRequirements: -Details -Conceptual arch drawing -Equipment -Materials -Technical issues (mechanical, structure) -Drawings, materials, specs People Involved: -Consultant -Owner10
5170212731Planning PhaseRequirements: -Scheduling -Plan People Involved -Eng -Arch -Civil Engineer - Mechanical and Electrical -PM11
5170212732Bidding PhaseRequirements: -Formal contract documents -Contractor appointing -Municipality approval People involved: -Owner -Consultant -PM12
5170212733Execution PhaseRequirements: -Monitoring and control for activities and processes -Procurement -Progress completion/payment People involved: -Owner -Supervision -Consultant -Contractor -PM13
5170212734Closing PhaseRequirements: -Warranty Period -Maintenance -Lessons learned -Asbuilt drawings -Checklist People involved: -Owner -Supervision -Consultant -Contractor -PM14
5170212735ProjectsPerformed by people Constrained by limited resources Planned, executed and controlled Temporary Unique15
5170212736OperationsPerformed by people Constrained by limited resources Planned, executed and controlled Ongoing Repetitive16
5170212737Primary objectivesTime, Quality, Cost17
5170212738Secondary objectivesFlexibility, sustainability, cost, risk, responsibility, certainty, complexity18
5170212739Relation between primary and secondary objectivesTime: flexibility, sustainability Cost: risk, responsibility Quality: certainty, complexity19
5170212740PM Triple constraintsTime, cost, scope20
5170212741Frederick Tayloranalyzed work patterns and behavior and found out that better methods can increase the productivity21
5170212742Henry GanttStudied the order of work operations in great detail Developed charts which details the progress in large projects Charts used ever since22
5170212743Project Management Institute1969 -Launched to promote project management as its own profession -Advocacy for the profession, setting professional standards, conducting research, providing access to info and resources 260,000 members 171 countries23
5170212744PM CertificationsAssociate in Project Management (AMP) Project Management Professional (PMP)24
5170212745Construction Project Characteristics1. Defined goal 2. Specific tasks not routinely performed 3. A defined beginning and end 4. Defined deliverables 5. Resources being consumed25
5170212746Inertive nature of a project26
5170212747Decision MakingImportant to get good advice early in the project---initiation phase.27
5170212748ProgressionProjects build up slowly as workers and equipment are brought to the project and mobilized. Early on only a few activities may occur, but once mobilization is complete work proceeds at a rapid pace until the end, when production slows down and the last remaining items are wrapped up. S-curve reflects this. Line represents cash flow and project completion Three curves: actual, expected, and initial28
5170212749EngineeringHeavy or horizontal construction Highway, railroad, bridges, utility, dams29
5170212750Industrialemphasis on production project requires a unique team to plan, design, construct and maintain the project30
5170212751By use-Residential building construction -Commercial and institutional construction -Infrastructure and heavy construction -Industrial construction -Environmental construction31
5170212752Categories of construction projectsBy size: by ownership, by scope32
5170212753Residential constructionIncludes single family houses and apartment building complexes Privately funded by individual owners or developers Developers serve as surrogate owners and take charge, making contractual agreements for design and constructors and financing the sale of the completed structures Designs performed by architects and engineers Construction executed by builders who hire subcontractors for the structural, mechanical, electrical and other specialty work33
5170212754Industrial ProjectsInvolve large scale projects with a high degree of technological complexity such as oil refineries, steel mills, chemical processing plants and coal-fired or nuclear power plants Owners are deeply involved in development Prefer to work with designers-builders such that the total time for the completion of the project can be shortened34
5170212755Commercial BuildingsSchools, universities, medical clinics, hospitals, sports stadiums, shopping centers, warehouses, offices, hotels Privately funded, though some projects like schools, courthouses and city offices are publicly funded Owner may or may not be familiar with construction industry practices but they're usually able to select competent professional consultants and arrange the financing of the constructed facilities themselves Specialty architects and engineers engaged for designing a specific building, Builders/contractors my also be specialized only in that building35
5170212756Infrastructure and heavy constructionInclude highways, mass transit systems, tunnels, bridges, pipelines, drainage systems and sewage treatment plants Publicly owned and therefore are sensitive to governmental policy Characterized by a high degree of mechanization which has gradually replaced some labor intensive operations Designed principally by civil engineers and built by heavy construction contractors having engineering backgrounds or support36
5170212757Environmental constructiondealing with projects that improve the environment includes sanitary sewers, waste management and clean water37
5170212758Management Process1. Clear goals 2. Problem solving: investigations to come to solutions. constant communication 3. Develop a detailed plan: lays out tasks, establishes resources, budget and schedule parameters 4. Control the project: mobilize contractors, suppliers and vendors and evaluate their progress38
5170212759HeirarchyOwner -Contractor >PM >Onsite >Tech >Mech -Consultant39
5170212760Managing a project includes-Identifying the requirements -Establishing clear and achievable objectives -Balancing the competing demands for quality, scope, time, and cost -Adapting specifications, plans, and concerns of the stakeholders40
5170212761StakeholderProject manager Customer Performing organization Sponsor Team Internal/External End user Society, citizens41
5170212762Project Management team mustIdentify stakeholders Determine their needs and expectations Manage and influence those expectations42
5170212763Program Management Officeorganization under which projects can be centralized and coordinated43
5170212764Meeting stakeholders' objectivesBalancing competing demands -Scope, time cost quality -Stakeholders with different needs and expectations -Identified requirements (needs) and unidentified requirements (expectations) -Stakeholder management is a proactive task -Project Manager must identify all stakeholders and incorporate their needs into the project44
5170212765Kick offcontract signing45
5170212766Project PhasesProgramme phase Design Phase Procurement phase Production phase46
5170212767Programme PhaseClient has an idea about the project and analyses conditions for its execution.47
5170212768Design PhaseArchitects and engineers produce construction drawings according to the client's requirements.48
5170212769Procurement phasethe client appoints the contractor to carry out the project. Depending on the form of contract, it follows either the programme phase or the design phase.49
5170212770Production phaseFinally, the contractor executes the job. Overviews the different models existing example for duties as per contractor's responsibilities throughout project timeline50
5170212771Risk factorsExternal: market situation, architects' plans arrive too late, complicated client, weak construction management, bad building contracts, economic, physical, political, Internal: subsoil, project duration too short, architecturally sophisticated/complicated, labor, site, materials, subcontractor Global: construction, design, location, environmental, timeframe, management, financial51
5170212772Planning componentsWhat: Scope (Plans and specifications) How much $: Budget (via CBS - and estimate) Who: OBS How: WBS When: Schedule52
5170212773Commencement dateStart day onsite53
5170212774Benefits of work breakdown structureDefining and organizing project work Project budget can be allocated to the top levels of the WBS Department budgets quickly calculated Project schedule and budget can be quickly developed Identify project cost performance and identify issues and problem areas in the project organization It's about detailing. No longer about estimation it's actual calculations54
5170212775Organizational Breakdown StructureHierarchy definition of the team involved Who is there and what is their work Displays organizational relationships and then uses them for assigning work to resources in a project Allows complex projects to be broken down, providing a more organized representation of the work Provides an organizational structure for the project as it moves to completion Main intent is to communicate how those tasked with delivering the project will be organised and structured as a Project Team Allows for the appropriate resources and responsibilities to be assigned55
5170212776Work Breakdown StructureAllows an at-a-glance look at the organizational resources structured in a hierarchical manner Key project deliverable that organizes the team's work into manageable sections. Used to define the project during early stages of its cycle Visually defines the scope into manageable chunks that a project team can understand Need to make a plan based on the tasks involved56
5170212777WBS SampleConstruction of a house: -Internal >Electrical (rough in elec, HVAC) >Plumbing (rough in plumbing, set fixtures, test and clean) -Foundation >Excavate (pour concrete, cure and strip forms) >Steel Erection (steel columns, beams, joist) -External >Masonry work (lay, install tile in toilet room, roofing) >Building finishes (paint walls, ceiling tile)57
5170212778OBS SampleProject Team -Project development -Procurement -Production -Engineering Design >Process >Automation >Electrical >Mechanical *CAD *Piped Services *Engineering ~Senior Engineer 1 ~Senior Engineer 258
5170212779Roles forState: department of environmental protection department of transportation State inspector general Local: Building development Fire and police Citizens: Conservation law foundation Historic review commission Business: business roundtable related to investments Designers: civil engineers transportation engineers architects graphic designers Construction: project managers construction contractors material suppliers equipment suppliers labor Consultants: testing laboratories surveyors public relations59
5170212780ConstructionThe process by which many parties came together to form a permanent facility using material, equipment and machinery to assemble it Involves many businesses and agencies Work together for a few years and then move onto different projects Service industry more than a manufacturing or project based industry Built based on human needs Designer and constructor operations become more complicated bc of technology60
5170212781Design Phase Outputsdesigned using a computer CAD project phases optimized thru BIM61
5170212782Consultant rolestesting laboratories surveyors public relations Reporting quality control, project managers, etc Can be all over62
5170212783Construction rolesproject managers construction contractors material suppliers equipment suppliers labor63
5170212784State rolesdepartment of environmental protection department of transportation State inspector general64
5170212785Local rolesBuilding development Fire and police65
5170212786Citizen rolesConservation law foundation Historic review commission66
5170212787Designer rolescivil engineers transportation engineers architects graphic designers67
5170212788Ownerthe party that will pay the bills as well as receive the ultimate benefits of the finished project Can be: individuals seeking a home Organization Municipality Developer Responsibilities: Determine scope, schedule and budget Takes advice from consultant Two categories: public, private68
5170212789Public ownerExists for the benefit of the general public Ex. Municipalities, libraries, interstate highways Under umbrella of government Financing from local state Can be done thru public agencies like Dept of Transportation or State Public Works Specific method for managing projects: -get public approval in specific schedule and budget -projects publicly advertised -wage rates advertised69
5170212790Owner representativeFacility managers: most common owner representative. Found in large organizations and institutions like schools universities and hospitals Job is to understand the goals and objectives of their organization and ensure that facilities are planned to support them Outside consultants: small organizations without large in-house departments often hire consultants70
5170212791Private OwnersAny individual, partnership, corporation or institution that builds a project for its own use or for resale Have much more freedom Invite designers to compete for their project Homes, shopping malls, hospitals, universities Includes: -homeowner -multinational companies -developers (owns project only for duration of project. goal is to make money thru quick sale or long term rental)71
5170212792Facility managersmost common owner representative. Found in large organizations and institutions like schools universities and hospitals Job is to understand the goals and objectives of their organization and ensure that facilities are planned to support them72
5170212793Outside consultantssmall organizations without large in-house departments often hire consultants73
5170212794Design professionalsArchitects: architecture, drafters, specification writers, interior designers, landscape arch Engineers: structural engineers, mechanical engineers, electrical engineers, civil engineers, surveyors74
5170212795Leader for the designDepends on nature of the project On building and residential projects: Architects are lead designer Engineer brought in after basic concept is worked out before details are developed On infrastructure and industrial sector projects: engineer is the lead designer Architect is brought in to work on the aesthetics75
5170212796Civil EngineersDetermine project location on a site by studying the subsurface soil conditions and the topography of the land Design roads, bridges, tunnels, parking lots, storm water drainage, and sewage treatment plants76
5170212797Structural engineersCalculate the deflections foundation sizes, beam thickness and strength of floor slabs Ensure that building can withstand forces of wind and seismic gravity Surveyors, Mechanical engineers, electrical engineers77
5170212798Contract TypesSingle fixed price Unit price contract Cost plus a fee78
5170212799ConstructorsEstimators, schedulers, purchasing agents Party who brings together all the different elements of the construction process into single concentrated effort Responsible for the interpretation of the contract documents and physical construction of the project79
5170212800ContractsAn agreement between two or more parties representing a promise which one person agrees to perform a specific task or provide goods or a service to another in exchange for something in return.80
5170212801Classification of contractorsPrime "general"- responsible for construction of entire project Subcontractor "specialty"- responsible for construction of a limited aspect such as plumbing, heating, electrical, etc81
5170212802Professional construction management serviceswhen constructors are hired earlier and asked to provide technical, cost and scheduling advice to the owner. Constructor acts as a constructing consultant.82
5170212803OBS (Contract)Owner initiates contract w/ prime contractor Prime contractor signs w/ first tier subcontractors 1st tier contractors sign w/ second tier subcontractors Owner -Prime contractor >Concrete >Electrical >Steel erection >Mechanical *Sprinklers *Plumbing83
5170212804Risk categories1. The work environment 2. Technical complexity 3. The process 4. Owner organization (sophistication--what is the process to take the decisions, organizational structure---heirarchy)84
5170212805EstimatorsWork with design drawings and prepare a list of completed job costs Need to understand construction process Detail oriented and well organized Knowledge about costs for labor, materials, and equipment Estimating is a computerized activity85
5170212806SchedulerPlanner Need to understand construction process Need to define construction activities Need to understand relationship among activities Strong background in construction but learn actual skill on the job Monitor job process, coordinate subcontractors, analyze changes and impacts of delays, solve problems86
5170212807Purchasing AgentsProcurement -Buys subcontracts once job is won -Negotiates to get best price while making sure all contract requirements met -Understand building materials, prices, and construction process -Have broad business sense -Persuasive87
5170212808Material VendorsEnsure materials needed arrive to project site on time in correct form88
5170212809Equipment manufacturersEquipment may be purchased or rented89
5170212810Financial institutionsdetermine where the money will come from and terms and conditions of funding90
5170212811Government officialsinvolved early in project w/ respect to zoning approvals and issuing building permits91
5170212812InsuranceProperty insurance to owner Liability insurance to designers Bonding insurance to constructor Lawyers advise clients on ways to minimize liability and risk92
5170212813The processEx. Project funding, Timetable currency, Preconstruction information, project unknowns can also carry with it a certain level of risk. Any project that carries strict funding requirements and/or a rushed timetable will have a high level of risk. This is because commitments may have to be made with incomplete information or some of the early planning93
5170212814Owner organizationEx. Sophistication, organizational structure, decision making Sophisticated organizations with a past project experience, a committed project team and an empowered decision maker will be able to handle project risks better than unsophisticated owners,94
5170212815The Work EnvironmentEx. country, location, neighbors, regulatory environment, job site conditions, economic market conditions The more congested and environmentally sensitive the site and the more difficult the subsurface conditions, the higher the risk. Inner-city locations, soil with hazardous materials from prior use and sites that have unstable subsurface conditions would all be characterized by having a high level of risk,95
5170212816Technical complexityEx. M&E, degree of finishes, Product availability, Materials, technologies, equipment. The level of technology employed and to some degree the project's risk level. Projects with known technologies, readily available materials and average finishes carry less risks than those that involve unknown technology and unusual materials96
5170212817Procurement delivery methodsKey requirements for selection: identifying the client, his needs and objectives. Also, identifying the parties involved. Define it in a way that has no bias.97
5170212818Procurement systems-Traditional procurement system (design-bid-build) [owner, architect/consultant, contractor] -Design and build the procurement system [owner, + 1 person to design and build] -Management contracting procurement system [owner, contract team for management] -Cost reimbursement procurement system [owner, contractor, you'll be reimbursed for your services w/ a percentage of the product itself] -Partnering Procurement System [do a partnership with someone who has the know-how or resources]98
5170212819Project Risk and LiabilityThe nature of any project is very risky but each project carries its own set of additional risks that may be based on an aggressive schedule or a particular location or politically charged environment99
5170212820Traditional ProcurementMethod developed to satisfy client Client appoints consultant to design and control the cost After design stage, client appoints main contractor to start project Client has full control over design quality Best bid is obvious Used in complex projects, technically advanced and highly serviced buildings100
5170212821When to use traditional procurementComplex projects Consultant design is warranted Client wants to appoint owners and designers separately Price certainty wanted before construction Product quality required Balance of risk placed between client and constructor101
5170212822Advantages of traditional procurement-Many options -All tendering contractors bid at the same time >>justice -Client has direct influence -Certainty of price as soon as you get contract -Changes in contract easily applied -this method is familiar in the market102
5170212823Disadvantages of traditional procurement-Project cannot start before design phase is finished -Overall project can take longer -Client can't make updates to the design by the contractor in construction phase bc it was not done during the design stage103
5170212824Design and BuildContractor responsible for both design and construction Contract made with client detailing design, cost, and the time needed for completion of the project Contractor accepts full responsibility for design Certainty of final cost Overlap of design and construction saves time Improved communication104
5170212825When to use Design Build-Building functional rather than aesthetic -Building is simple -Brief for scope is likely to change -Single organization takes responsibility for risk of design and construction -Simpler projects with inexperienced clients. Common in repeated work and prefabricated105
5170212826Advantages of Design and Build-Reduces the need to provide resources and time by providing designers and contractors together -Final price in beginning -Stimulates innovations and reduces time and cost106
5170212827Disadvantages of Design and Build-Changes in project after design stage costly -Difficult to compare between bids -Design required by limited standard contracts available -Client should understand conditions of project at an early stage -Client has no experience in preparation of work or understanding the market107
5170212828Management ProcurementCommonly used in fast track projects, large complex projects of long duration. Also used in problematic circumstances Categories: -Management contracting -Construction Management -Design and Manage108
5170212829Advantages of management procurement-Early involvement of contractor -Overlapping between design and construction saves time -Design flexibility throughout project's duration109
5170212830Disadvantages of management procurement-Risks passed to client -Quality on site difficult to manage -Reduction in cost certainty -More expensive110
5170212831When to use Management Procurement-Contractor hired to manage entire project -Fees are paid by contractor -Benefits a client who cares about quality, time and key objectives111
5170212832Management contractingMost of the risk is on the client because there isnt clarity on cost or program bids -Used in large and complex projects -Flexibility is a key requirement -Projects that require labor, materials, and supply -Projects that need different contractors Advantages: -Completion on time in good quality Disadvantages: -Expensive, not good for inexperienced client112
5170212833Construction MethodSimilar to management contracting Contract made directly between client and commercial contractor Difference: having a supervisor for the client at the site as well as supervision of the various departments Appropriate method for client experienced in construction Client gets separate contract with consultants and contractors. Construction manager provides management services as a consultant113
5170212834Advantages of Construction Management-Client will work directly with contractor -High degree of cost control -Client participation in contract from beginning to end -Owner involvement with all parties114
5170212835Design and ManageSimilar strategy to management contracting Contractor paid fee to manage and assume responsibility, not only for the works and contractors but also for the design and design team115
5170212836Advantages of Design and manage-Client dealing with one organization firm. Creates opportunity to improve cooperation between teams, design team, and construction team -Overlapping design and construction phase. Saves time. -Improve constructability by constructor in design -Roles, responsibilities, and risks for all parties are clear -Design is flexible to changes116
5170212837Disadvantages of Design and Manage-No clarity in cost -Client loses direct control over quality of design that's under constructor -Client has to supervise ongoing work--needs experience117
5170212838Cost ReimbursementSeparating responsibility and management in design and production Start working immediately without needs for details of the contract Final cost is nonspecific. No price till work is completed. Contract documents on basis of information in schematic design, specs, and price charts Used in emergency work, renovations and general maintenance118
5170212839Collaborative Procurement (Partnering)Long term commitment between two or more organizations Enhance the efficiency and effectiveness of work in terms of cost and opportunities for innovation and continuous improvement of product quality and service Requires development of relations between different parties. Commitment, trust, cooperation119

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