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Social Psychology, Chapter 8 & 9 Flashcards

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581093983Conformityoccurs when an individual changes their attitudes/behaviors to comply with social norms, rules, or expectations about how they should behave in various situations0
581093984Compliancedirect efforts by individuals to change the behaviors of others1
581093985Obediencedirect social influence; direct orders from one person to another2
581093986Ingratiationmake people feel positive3
581093987Compliance techniques"That's not all", "Foot in the door", "Door in the face", Multiple requests, Complaints, Low-balling, Deadline4
581093988Solomon Asch's conformitywe do things because other people do it5
581093989Descriptive normsindicate what most people do in situations6
581093990Injunctive normswhat's approved or what's not approved7
581093991Normative Focus Theorynorms will influence behavior only to the extent that they are important at the time the behavior occurs8
581093992Situational Normsthe rules for an environment9
581093993Normative social influencewhat a person should be doing; what is expected?10
581093994Informational social influencepick up from other people information about the environment11
581093995Symbolic social influenceinternalized someone's value system12
581093996Cialdini's 6 principles of influence1. friendship/liking 2. commitment/consistency 3. scarcity 4. reciprocity 5. social validation 6. authority13
581093997Rational Persuasionlogical arguments to persuade other people14
581093998Inspirational Appealarouse enthusiasm based on strongly held values and ideas15
581093999Consultationask for a person's opinion16
581094000Exchangeexchanging things for compliance17
581094001Personal Appealcompliance based on loyalty and friendship18
581094002Coalition Buildingsupport and assistance from different people working together19
581094003Legitimatingperson influences others with legit authority20
581094004Pressuredemands, threats, intimidation21
581094005Altruismvoluntary helpful behavior without reward22
581094006Cooperative Behaviorpeople mutually benefitting form persons acting together23
581094007Bystander Apathymore likely to get help if there are fewer people around24
581094008Deindividuationjust a face in the crowd; nonentity25
581094009Just World Illusion"people get what they deserve"26
581094010norms of altruismSocial responsibility, reciprocity, & Equity Norm27

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