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Sport Promotion Flashcards

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2557893620Sport Marketingsport marketing consists of all activities designed to meet the needs and wants of sport consumers0
2557897206Marketing myopialack of foresight in marketing ventures, accepting short term gains, but in doing so risk long term success1
2557907734what elements of sport make it a unique product to marketIt is subjective meaning one person may be attending for entertainment while another is there to watch the event. Fans have a strong personal and emotional connection to team. Sports are inconsistent and unpredictable2
2557972603Five P's of marketing mixproduct, price, place, promotion, public relations3
2557974996Dayton Dragons SWOT analysisS: Outstanding customer service W: Economic struggles of Dayton area O: Moving to Dayton with clean slate T: Other major league teams in area4
2557991785Five strategic steps of marketing plan process1. develop vision, position, and purpose 2. develop strategic goals and objectives 3. develop a ticket marketing, sales, and service plan 4. Integrate the marketing plan into a broader, strategic resource allocation 5. control and evaluate implementation of plan5
2558224731why is price a critical element of sport marketing mix1.prices can be readily changed 2.in certain marketing conditions (elastic demand) price is an effective tool 3. price is highly visible and always on the costumers mind6
2558234214what does cost mean to a sport consumer and is it same meaning as price?cost is not the same as price. price of ticket is part of total cost to attend event.7
2558237900variable pricingprices are set in different scales based on certain factors. Prices are locked in and cant be changed during the season8
2558241632Dynamic pricingallows prices to change daily or hourly based on demand for that game. Demand goes up price goes up, demand goes down price goes down9
2558257200aftermarketingrelationship between marketer and customer after all marketing and sales efforts have been completed, a purchase has been made, and a prospect becomes a customer10
2558266517perceptual disstortionoccurs when receiver of message interprets message differently than intent of sender11
2558354305explicit modeI endorse this product12
2558356145implicit modeI use this product13
2558358991imperative modeyou should use this product14
2558360962copresent modecelebrity merely appears in ad with product15
2558363825socializationprocess by which people assimilate and develop the skills, knowledge, attitudes, and other "equipment" necessary to perform various social roles16
2558369283behavioral involvement in sporthands-on doing, includes participating in sports and activities of fans at a venue, at home, or mobile device17
2558372605cognitive involvementacquisition of information and knowledge about a sport18
2558377078affective involvementattitudes, feelings, and emotions that a consumer has toward an activity19
2558382437commitment in a sportrefers to the frequency, duration, and intensity of involvement in a sport, or the willingness to expend money, time, and energy in a pattern of sport involvement20
2558394138syndicated data (less expensive, might be less specific)refers to data that have been collected, organized, and repackaged for consumption21
2558398077custom research (more expensive, but more specific)refers to any situation in which researchers customize and implement a methodology for obtaining data22
2558402922quantitative datasurveys are a good example of quantitative data...any research with measurable results23
2558406880qualitative dataless measurable answers...typical qualitative data includes guessing emotions of fans or gauging the amount of enjoyment they are experiencing24
2558414581Four basics of segmentationstate of being (demographics) state of mind (psychographics) products benefits products usage25
2558420261state of being segmentation (demographics)geography, age, income, education, gender, sexual orientation26
2558424022state of mind segmentation (psychographics)assumes consumers may be divided by personality traits; by lifestyle characteristics such as attitudes, interests, and opinions, and by preferences and perceptions27
2558433949products benefits segmentationpurchase decisions based on consumer needs28
2558437475products usage segmentationbreaking consumers down into "heavy users" , "medium users" , and "light users" 80-20 rule -->80% of market consumption comes from 20& of consumers29
2558446658sport productcomplex package of the tangible and intangible30
2558449098core product composed of six components1. game form (rules and techniques) 2. players (star power) 3. fan behavior 4. equipment and apparel 5. venue 6. personnel and process31
2558454799product extensionscompliment the core product and can have life of its own -memories -novelties and fantasies -tickets, programs, other print media -hybrid products and electronic products -the organization32
2558462343branding-starts with a brand which includes name, logo, and symbols associated with the sport organization -what a customer thinks of when they see the marks of a particular brand -consumers base feelings on experiences they had while consuming sport33
2558471818benefits of positive brand equity-increased revenue from ticket sales and merchandising -also typically results in larger viewing audiences for events -winning isnt the only important factor in creation of brand loyalty34
2558481009how to build brand equity-relationship marketing is central to develop loyal customers -create strong positive emotional connections35

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