Communication - process of sending and receiving messages
- Sender - transmits message
- Receiver - intercepts and decodes the message
- Feedback - receiver's response to the message
Communication Barriers - prevents the message from getting through
- Attitudinal - listener hates speaker or doesn't want to listen
- Educational - listener doesn't understand message
- Cultural - message insults the listener's heritage
- Environmental - the surroundings make it difficult to talk
Rhetoric - art of speaking Orator - one who speaks well Types of speeches - specific speeches are used for certain occasions
- Acceptance Speech - used when you receive an award; usually thanks all the people that helped you and also the group that gives the award
- Presentation Speech - used when you are presenting an award; usually notes the signifigance of the award and summarizes what the recepient accomplished
- After-dinner Speech - a humorous speech given after a dinner that puts all the guests in a good mood
- Commencement Speech - usually used at graduations and gives hope and encouragement to the graduating seniors
- Testimonial - praises a living person
- Eulogy - praises a dead person
Planks of CONFIDENCE - Content, Organization, Notes, Friendliness, Impression, Dedication, Empathy, Newness, Conviction, Enthusiasm