Business process outsourcing

Outsourcing is extremely destructive to the American job base. Not only does it result in an increase in unemployment rates, it also causes possible loss of control over a company?s business process and creates problems related to quality and turn-around time. Outsourcing across many industries has served to perpetuate sluggish response times coupled with slow issue resolution processes. It also creates issues pertaining to lingual accent variation. Companies who outsource IT, manufacturing and customer service tasks maintain an irate customer base paired with enraged employee unions. A capitalist market in the United States makes it nearly impossible for any successful company to avoid the lure of cutting American jobs and shipping the work abroad.