Terms : Hide Images
| 213899984 | apology | expression of regret or sorry for an inappropriate action or event. repair relationships and reputation of wrongdoer | 0 | |
| 213899985 | advice | msgs that tell another person what (s)he should do | 1 | |
| 213899986 | backchanneling cues | listener responses to speaker that do not ask for speaking role | 2 | |
| 213899987 | conversational turns | exchange of speaker/listener roles during conversation | 3 | |
| 213899988 | conversation | 2 person communication that includes opening, feedforward, business, feedback and closing | 4 | |
| 213899989 | compliment | msg of praise, flattery, congratulations | 5 | |
| 213899990 | dyadic conversation | 2 person communication | 6 | |
| 213899991 | dialogue | communication whereby each person is speaker/listener, sender/receiver, characterized by involvement, concern, respect | 7 | |
| 213899992 | excuse | 1 type of conversational corrective. explanation designed to lessen negative consequence of something done or said | 8 | |
| 213899993 | immediacy | sense of contact and togetherness; feeling of interest in and liking for other person in the interchange | 9 | |
| 213899994 | interpersonal communication | communication between 2 or small grp of people; of a personal nature | 10 | |
| 213899995 | monologue | 1 sided conversation; 1 speaks, other listens | 11 | |
| 213899996 | meta-advice | advice about advice - safest advice to give. 3 types: explore options/choices; seek expert advice; delay decision | 12 | |
| 213899997 | phatic communication | small talk designed to open channels of communication; hello/how are u | 13 | |
| 213899998 | small talk | noncontroversial talk usually short and often serves as polite of introducing self or a topic | 14 | |
| 213899999 | turn-yielding cues | verbal/nonverbal cues indicating SPEAKER's desire to give up speaker's role | 15 | |
| 213900000 | turn-taking cues | speaker/listener verbal/nonverbal cues that comment on their roles in a conversation | 16 | |
| 213900001 | turn-maintaining cues | verbal/nonverbal cues indicating SPEAKER's desire to maintain speaker's role | 17 | |
| 213900002 | turn-denying cues | verbal/nonverbal cues indicating LISTENER does not want to assume speaker's role | 18 | |
| 213900003 | turn-requesting cues | verbal/nonverbal cues indicating LISTENER's desire to say something and assume speaker's role | 19 | |
| 213900004 | interruptions | attempts to take over role of speaker; nonsupportive and disconfirming | 20 | |
| 213900005 | backhanded compliment | insult masquerading as a compliment | 21 |
